• Leading the design and deployment of innovative AI solutions that drive generative AI initiatives.

• Steering teams to integrate advanced machine learning techniques with customer-centric software features.

• Shaping product strategy and influencing the broader technical roadmap at Elastic.

• Progressed from developing deep learning-based risk management and automated ID verification systems to leading full-stack, customer-facing ML features.

• Spearheaded the design, deployment, and optimization of advanced pipelines for sign-up risk and fraud detection while mentoring teams and refining product strategies.

• Collaborated with cross-functional stakeholders to ensure robust, scalable, and production-ready ML solutions across the organization.

• Engineered data science solutions to unlock enterprise value from complex data silos through sophisticated pipelines in Python and Apache Calcite.

• Delivered actionable insights that boosted performance and enhanced real-time log analytics.

• Designed ensemble models combining Convolutional SVMs and CNNs to eliminate false positives in windshield defect detection, collaborating with industry leaders like Microsoft.

• Focused on reducing inference times and ensuring robust, production-ready ML solutions for quality assurance.

• Developed ML models to streamline customer support by correlating support tickets with internal knowledge bases, leveraging both topic modeling and deep learning.

• Enhanced access validation processes to accelerate ticket resolution and boost live support efficiency.

• Conducted advanced data analysis and visualization projects using Tableau and statistical methods to predict student outcomes and improve engagement.

• Automated data extraction processes, significantly reducing analysis time and supporting operational decision-making.

• Contributed to the end-to-end delivery of eCommerce platforms through Salesforce customization and advanced Java development.

• Led teams in automating testing processes, managing agile projects, and overhauling sales and service processes to drive operational excellence.

• Delivered scalable, high-quality software solutions that enhanced both client and internal business processes.

• Designed and implemented a web portal to manage internal parcel tracking, laying the foundation for comprehensive system design and lifecycle management.

• Gained hands-on experience in full-stack development during a pivotal internship project, establishing a strong technical base for future roles.